Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted because of the remapping.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
